There was a slight confusion with my order to which an inquiry was made. In doing so, a representative answered my email promptly, with a solution already in place. From a managerial/customer service perspective, this spoke volumes. Prior to answering my email, my concerns were acknowledged, vetted through and answered. This experience has earned my loyalty and will continue to purchase from them, here. As far as the product? Havnt tried it yet, but will… lol